EWE ERNEUERBARE ENERGIEN GmbH

DATA PRIVACY STATEMENT AND GUIDANCE REGARDING THE RIGHT OF REVOCATION

EWE ERNEUERBAREN ENERGIEN statement on data protection

Data protection and data security for customers and users have a high priority for EWE. The protection of your personal data in all of our business processes is therefore of particular importance to us.
This statement on data protection explains which information is collected when you visit our website and how this information is used. However, this statement does not apply to the websites of other companies that contain a link to this EWE ERNEUERBAREN ENERGIEN website or to websites that are linked to from our website.

Name and address of the controller

EWE ERNEUERBARE ENERGIEN GmbH
Donnerschweer Str. 22-26
26123 Oldenburg
Tel.: +49 441 803 4102
Fax: +49 441 803 4195
E-Mail: erneuerbare@ewe.de
www.ewe-erneuerbare.de

Processing of your data when you visit our website

Use of our website and creation of log files

When you visit our website, EWE will automatically record data and information provided by your computer or terminal. The following data will be collected:IP address or

  • the domain name of the computer submitting the request
  • time and date of your visit
  • web pages visited
  • name of your internet provider
  • where applicable, your computer’s operating system and browser software
  • the website from which you reach EWE

This data is collected and processed in order to safeguard the security of our system. Your IP address will be deleted within 7 days at the latest. EWE reserves the right to process your data further in anonymised form.
Data is processed in accordance with Art. 6 (1f) of the General Data Protection Regulation (GDPR).

Getting in touch

If you have a request or an issue you would like to notify us of, you can use our contact form to get in touch with us.
EWE will collect the following data when you contact us:
your title, first name, last name, address, email address, customer number (if you are a customer) and your reason for contacting us.
This data will be used in order to process and respond to the issue which you have contacted us about. Deletion of this data will depend on the nature of your concern.
Data is processed in accordance with Art. 6 (1f) GDPR.

Newsletter

If you are an EWE customer and have provided us with your email address in this context, we may use this to send you a newsletter. You can also sign up for our free newsletter on our website.
The following data will be collected when you register via our website:
Mandatory fields: your e-mail address, the nature of your request, the time and date of registration
Voluntary details: your title, first name, last name, postcode, date of birth, customer number
We require the above mandatory details in order to send you our newsletter. Please see the information fields at the time of your registration for details of the purpose for which your voluntary details will be used. This data will be deleted once no longer required for fulfilment of the purpose for which it was collected.

Customers’ data is processed in accordance with Section 7 para. 3 of the German Unfair Competition Act (UWG).

Data of prospective customers is processed in accordance with Art. 6 (1a) GDPR.

You may withdraw your consent to being sent our newsletter at any time. A link is provided for this purpose in every newsletter.

Cookies and interest-based advertising (retargeting)

EWE uses cookie technology for some parts of our website to ensure excellent customer service, to allow easy access to our products and services and to offer a greater range of services. Cookies are small text files which are generated by a web server and are stored on your computer through your web browser.

Most of the cookies which EWE uses will be deleted at the end of your session. Some cookies will remain on your PC even after the end of your session and thus enable us to recognise your PC next time you visit us, on the basis of the data stored in the cookie in question (your visit to our website, including the time and date, your browser type, operating system, the products you viewed on our website). These cookies are known as “ID cookies”. It is not possible to identify you on the basis of the information stored in these cookies. Data is processed in accordance with Art. 6 (1f) GDPR.
In addition, when you visit our website, third-party cookies will be stored on your computer for purposes of interest-based advertising (retargeting) and web analysis. When you visit our website, a third-party cookie will be set for retargeting. The cookie contains pseudonymised information about how you use our website. You can thus be shown usage-based online advertising as part of an advertising network.

Cookiebot

The pseudonomised cookie is used to store your cookie consent, in which your preferences for cookies are stored . The cookie is necessary for running the website. The provider https://cybot.com collects and stores the following data:

  • Your anonymised IP address
  • An anonymised, randomised encrypted key
  • Time and date of consent
  • Status of consent
  • Where applicable, your computer’s operating system and browser software
  • EWE website you visited

Data is processed in accordance with Art. 6 (1f) of the General Data Protection Regulation (GDPR).

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA). Google Analytics uses “cookies”, i.e. text files which are stored on your computer and which make it possible to analyse your use of this website. The information generated by the cookie on your use of this website is normally transferred to a Google server in the USA and stored there. For the web analysis services provided by Google Analytics, we use the add-on “gat._anonymizelp”. Through this add-on, Google shortens and anonymises the IP address for an internet connection if our website is accessed from a member state of the European Union or other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will not pool this IP address with other data in this respect. Google will analyse this information on behalf of the website operator in order to produce reports on website activities and to provide the website operator with further related services on this basis. These cookies will be automatically deleted following a period of 14 months. Our legitimate interests in data processing mainly relate to the optimisation of our website. Data will be processed for the use of Google Analytics in accordance with Art. 6 (1f) GDPR.

You can prevent cookies from being stored by changing the appropriate settings in your browser software; however, we would like to point out that you may not be able to make full use of all of the functions of this website if you choose to do so. Furthermore, you can prevent the data generated by the cookie and relating to your use of this website (including your IP address) from being recorded and processed by Google by downloading and installing the browser plug-in available via the following link: (http://tools.google.com/dlpage/gaoptout?hl=de)

As an alternative to this browser add-on, you can prevent recording of your data by Google Analytics by clicking on this link: Deactivate Google Analytics

For further information and Google’s current data protection rules, please go to https://www.google.de/intl/de/policies/privacy/ and http://www.google.com/analytics/terms/de.html.

Use of Google Maps

This website uses the “Google Maps API” from Google Inc. (Google) for the visual presentation of map data. When Google Maps is used, Google also collects, processes and uses data about the use of the Maps functions by visitors to the website. The terms of use for Google Maps can be found under terms of use for Google Maps. You can find more information on Google’s Privacy Policy at:

https://www.google.de/intl/de/policies/privacy

Your rights

If EWE processes your personal data, upon request we will provide you with information regarding the categories of affected data, the purposes of use, any recipients or categories of recipients of this data and the period of planned storage.

You are entitled to require the correction or supplementation of incorrect or incomplete data.
If data is processed on the basis of your consent, you are entitled to revoke this consent with future effect at any time. Where data is processed on the basis of a legitimate interest of EWE, you are entitled to object to data processing on grounds relating to your particular situation (Art. 21 GDPR).
In certain circumstances, you are entitled to request the deletion of this data. In particular, you are entitled to request this deletion if this data is no longer required for data processing, you have revoked your consent or if you have objected to processing of this data due to your particular situation.

In certain circumstances, you may restrict the processing of your personal data if its deletion is not possible or the obligation to delete it is contested.

You also have a right to data portability. This means that, upon request, we will provide you with your data in a machine-readable format.

You are entitled to submit a complaint to the competent supervisory authority. The German federal commissioner for data protection and freedom of information is competent for telecommunications services. The data protection commissioner for the state of Lower Saxony is competent for all other issues.

Who does EWE transmit data to?

EWE transmits your data to processors in accordance with Article 28 of the GDPR. Processors will only process your data as permitted by law and in accordance with EWE’s instructions. EWE is responsible for the processor’s processing of data.

In order to provide its services, EWE may forward your data to partners. It will do so as permitted by law or on the basis of your consent which you have granted in this respect.

Moreover, in certain cases we are obliged to forward your data to government agencies.
Automated individual decision-making (including profiling)
We do not use any automated decision-making methods as outlined in Article 22 of the GDPR. In the event that we do make use of such methods in individual cases in future, we will notify you of this separately if required to do so by law.

Automated individual decision-making (including profiling)

We do not use any automated decision-making methods as outlined in Article 22 of the GDPR. In the event that we do make use of such methods in individual cases in future, we will notify you of this separately if required to do so by law.

Security measures

EWE implements extensive technical and organisational security measures to protect any of your personal data which we store against abuse, accidental or deliberate manipulation or from being accessed by unauthorised persons. Our security measures are subject to a process of continuous improvement in line with technological developments.

Name and address of the data protection officer

Uwe Kettler
Tirpitzstraße 39
26122 Oldenburg
Telefon: 0441 4805-0
E-Mail: datenschutz@ewe.de

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